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Providing safe, reliable and affordable water is a priority for City of Columbia Utilities.
The Water Utility is implementing a new water rate structure that will increase revenue 12% in Fiscal Year 2026. However, the City of Columbia expects water bills to decrease for 65% of residential customers.
The new rate structure for the Water Utility was approved by the City Council at the Aug. 18 meeting. The new rate structure will go into effect Oct. 1.
Based on Stantec Consulting’s cost of service study and the American Water Works Association’s “Principles of Water Rates, Fees and Charges” manual, the Water Utility’s rate structure was designed to implement a revenue increase for water utility capital improvements due to increasing costs related to operations and maintenance.
The approved water rate structure will recover costs from users more closely with how their use impacts the system. Therefore, customers with consistent monthly water usage are expected to see their bills decrease. Additional information can be found under the Documents tab on the right side of this page.
How will my water bill be affected by this change?
Columbia residents can get an estimate as to how the approved water rate structure could affect them. Use the calculator below to see how your rates will be affected. For information on how to use the tool, please see the Water User Calculator Manual.
The City’s utility billing portal (MyUtilityBill.CoMo.gov) includes an interactive dashboard that allows customers to track their historic water usage.
Customers will see two kinds of charges on their monthly water bills -- base charges and consumption charges. Read more to see a breakdown of these different charges and how the approved changes will impact customers. Explanation of charges
Continued progress
City of Columbia Utilities is hard at work maintaining and upgrading aging infrastructure to ensure the City continues supplying its citizens and customers with the highest quality water and service possible. Infrastructure projects
Assistance for customers
City of Columbia Utilities customers who need utility payment assistance can contact Utility Customer Service for more information. Phone: 573.874.7380 or email: UCS@CoMo.gov. Conservation and assistance programs
Providing safe, reliable and affordable water is a priority for City of Columbia Utilities.
The Water Utility is implementing a new water rate structure that will increase revenue 12% in Fiscal Year 2026. However, the City of Columbia expects water bills to decrease for 65% of residential customers.
The new rate structure for the Water Utility was approved by the City Council at the Aug. 18 meeting. The new rate structure will go into effect Oct. 1.
Based on Stantec Consulting’s cost of service study and the American Water Works Association’s “Principles of Water Rates, Fees and Charges” manual, the Water Utility’s rate structure was designed to implement a revenue increase for water utility capital improvements due to increasing costs related to operations and maintenance.
The approved water rate structure will recover costs from users more closely with how their use impacts the system. Therefore, customers with consistent monthly water usage are expected to see their bills decrease. Additional information can be found under the Documents tab on the right side of this page.
How will my water bill be affected by this change?
Columbia residents can get an estimate as to how the approved water rate structure could affect them. Use the calculator below to see how your rates will be affected. For information on how to use the tool, please see the Water User Calculator Manual.
The City’s utility billing portal (MyUtilityBill.CoMo.gov) includes an interactive dashboard that allows customers to track their historic water usage.
Customers will see two kinds of charges on their monthly water bills -- base charges and consumption charges. Read more to see a breakdown of these different charges and how the approved changes will impact customers. Explanation of charges
Continued progress
City of Columbia Utilities is hard at work maintaining and upgrading aging infrastructure to ensure the City continues supplying its citizens and customers with the highest quality water and service possible. Infrastructure projects
Assistance for customers
City of Columbia Utilities customers who need utility payment assistance can contact Utility Customer Service for more information. Phone: 573.874.7380 or email: UCS@CoMo.gov. Conservation and assistance programs
