Roll cart storage requirements

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Consultation has concluded

At the Feb. 19, 2024, Council meeting, the Columbia City Council approved an ordinance amendment that establishes requirements for roll cart storage between collection days.

Between collection days, customers must store their roll carts inside or adjacent to the residential structure or an accessory structure (i.e., detached garage or storage shed).

Carts shall be placed at the curb no earlier than 4 p.m. the day before the customer’s scheduled collection day and no later than 6:30 a.m. on the collection day. Carts must be removed from the curb no later than 10 p.m. on the customer’s collection day.

Do you have questions about the use and storage of your roll cart? This FAQ Sheet may help. Or give us a call at 573-874-CITY (2489). We're happy to help you navigate this transition!






At the Feb. 19, 2024, Council meeting, the Columbia City Council approved an ordinance amendment that establishes requirements for roll cart storage between collection days.

Between collection days, customers must store their roll carts inside or adjacent to the residential structure or an accessory structure (i.e., detached garage or storage shed).

Carts shall be placed at the curb no earlier than 4 p.m. the day before the customer’s scheduled collection day and no later than 6:30 a.m. on the collection day. Carts must be removed from the curb no later than 10 p.m. on the customer’s collection day.

Do you have questions about the use and storage of your roll cart? This FAQ Sheet may help. Or give us a call at 573-874-CITY (2489). We're happy to help you navigate this transition!






Consultation has concluded

Questions will be reviewed and answered by Solid Waste Utility staff. 

  • Share You said you would send me 6 digit number but you didn’t. on Facebook Share You said you would send me 6 digit number but you didn’t. on Twitter Share You said you would send me 6 digit number but you didn’t. on Linkedin Email You said you would send me 6 digit number but you didn’t. link

    You said you would send me 6 digit number but you didn’t.

    Brenda White Mathews asked 11 months ago

    If you did not log on to request a cart size during October, you will automatically be signed up to receive a 65-gallon cart. If you would like a different size cart, you can either call the Contact Center at 573.874.2489 or email Waste-Mgmt@CoMo.gov to request a different size of roll cart.

  • Share There are HOA that have rules. No trash cans in view. When you have a garage (intended for vehicles) and you have a couple bikes, a work bench, a lawn mower and various other things in your garage there’s no place to put a roll cart in the garage. As for where do you put your trash bags, you can set them on work gear or on the lawnmower but you can’t set a roll cart on top of them. Then what? I’m sure you will come back with a negative or rude answer. But I’d like to hear it anyway. Thanks. on Facebook Share There are HOA that have rules. No trash cans in view. When you have a garage (intended for vehicles) and you have a couple bikes, a work bench, a lawn mower and various other things in your garage there’s no place to put a roll cart in the garage. As for where do you put your trash bags, you can set them on work gear or on the lawnmower but you can’t set a roll cart on top of them. Then what? I’m sure you will come back with a negative or rude answer. But I’d like to hear it anyway. Thanks. on Twitter Share There are HOA that have rules. No trash cans in view. When you have a garage (intended for vehicles) and you have a couple bikes, a work bench, a lawn mower and various other things in your garage there’s no place to put a roll cart in the garage. As for where do you put your trash bags, you can set them on work gear or on the lawnmower but you can’t set a roll cart on top of them. Then what? I’m sure you will come back with a negative or rude answer. But I’d like to hear it anyway. Thanks. on Linkedin Email There are HOA that have rules. No trash cans in view. When you have a garage (intended for vehicles) and you have a couple bikes, a work bench, a lawn mower and various other things in your garage there’s no place to put a roll cart in the garage. As for where do you put your trash bags, you can set them on work gear or on the lawnmower but you can’t set a roll cart on top of them. Then what? I’m sure you will come back with a negative or rude answer. But I’d like to hear it anyway. Thanks. link

    There are HOA that have rules. No trash cans in view. When you have a garage (intended for vehicles) and you have a couple bikes, a work bench, a lawn mower and various other things in your garage there’s no place to put a roll cart in the garage. As for where do you put your trash bags, you can set them on work gear or on the lawnmower but you can’t set a roll cart on top of them. Then what? I’m sure you will come back with a negative or rude answer. But I’d like to hear it anyway. Thanks.

    Brenda White Mathews asked 11 months ago

    All neighborhood associations are expected to be reasonable regarding storage of the carts, as everyone in the neighborhood will have the same issue. Shrubbery or a screening fence may be a solution if storage in the garage or behind the home is not possible.

    For further clarification, please contact your neighborhood association.

  • Share Having already chosen a cart size online, may I request a different size cart now? on Facebook Share Having already chosen a cart size online, may I request a different size cart now? on Twitter Share Having already chosen a cart size online, may I request a different size cart now? on Linkedin Email Having already chosen a cart size online, may I request a different size cart now? link

    Having already chosen a cart size online, may I request a different size cart now?

    Dennis asked 12 months ago

    Customers may request to exchange their refuse cart one time at no charge within the first 120 days of initially receiving the cart. The customer can either call the Contact Center at 573.874.2489 or email Waste-Mgmt@CoMo.gov to request a different size of roll cart. Solid Waste will schedule an appointment with the customer to exchange the roll cart.

  • Share What has the city decided to do in the event a customer's roll cart is stolen from a refuse customer and cannot be located. Will it be replaced promptly? If not replaced, will the refuse customer return to placing refuse at the street in lieu of not having a roll cart. I understand that each roll cart will have a unique coding with respect to the address it belongs but will the city refuse trucks be scanning the code upon each pick-up? Please respond back. Thank you. on Facebook Share What has the city decided to do in the event a customer's roll cart is stolen from a refuse customer and cannot be located. Will it be replaced promptly? If not replaced, will the refuse customer return to placing refuse at the street in lieu of not having a roll cart. I understand that each roll cart will have a unique coding with respect to the address it belongs but will the city refuse trucks be scanning the code upon each pick-up? Please respond back. Thank you. on Twitter Share What has the city decided to do in the event a customer's roll cart is stolen from a refuse customer and cannot be located. Will it be replaced promptly? If not replaced, will the refuse customer return to placing refuse at the street in lieu of not having a roll cart. I understand that each roll cart will have a unique coding with respect to the address it belongs but will the city refuse trucks be scanning the code upon each pick-up? Please respond back. Thank you. on Linkedin Email What has the city decided to do in the event a customer's roll cart is stolen from a refuse customer and cannot be located. Will it be replaced promptly? If not replaced, will the refuse customer return to placing refuse at the street in lieu of not having a roll cart. I understand that each roll cart will have a unique coding with respect to the address it belongs but will the city refuse trucks be scanning the code upon each pick-up? Please respond back. Thank you. link

    What has the city decided to do in the event a customer's roll cart is stolen from a refuse customer and cannot be located. Will it be replaced promptly? If not replaced, will the refuse customer return to placing refuse at the street in lieu of not having a roll cart. I understand that each roll cart will have a unique coding with respect to the address it belongs but will the city refuse trucks be scanning the code upon each pick-up? Please respond back. Thank you.

    R&R asked 11 months ago

    What has the city decided to do in the event a customer's roll cart is stolen from a refuse customer and cannot be located. Will it be replaced promptly? 

    Yes.

    I understand that each roll cart will have a unique coding with respect to the address it belongs but will the city refuse trucks be scanning the code upon each pick-up?

    Yes.

  • Share When will recycling begin again? on Facebook Share When will recycling begin again? on Twitter Share When will recycling begin again? on Linkedin Email When will recycling begin again? link

    When will recycling begin again?

    Sue asked 12 months ago

    As soon as we have the staff to maintain the routes on a regular basis.

  • Share They can be stored outside my home as have no garage correct? They also have to be brought back from the curb how soon after the garbage has been picked up? on Facebook Share They can be stored outside my home as have no garage correct? They also have to be brought back from the curb how soon after the garbage has been picked up? on Twitter Share They can be stored outside my home as have no garage correct? They also have to be brought back from the curb how soon after the garbage has been picked up? on Linkedin Email They can be stored outside my home as have no garage correct? They also have to be brought back from the curb how soon after the garbage has been picked up? link

    They can be stored outside my home as have no garage correct? They also have to be brought back from the curb how soon after the garbage has been picked up?

    eallen01 asked 11 months ago

    The fact that some customers do not have garages is a factor that will be considered.

    Roll carts can be placed at the curb no earlier than 4 p.m. the day before the customer’s scheduled collection day and must be removed from the curb no later than 10 p.m. on the customer’s collection day.

  • Share What is the procedure for if a city refuse customer returns home from their work day only to find their roll cart has been pilfered or stolen. Who is responsible? on Facebook Share What is the procedure for if a city refuse customer returns home from their work day only to find their roll cart has been pilfered or stolen. Who is responsible? on Twitter Share What is the procedure for if a city refuse customer returns home from their work day only to find their roll cart has been pilfered or stolen. Who is responsible? on Linkedin Email What is the procedure for if a city refuse customer returns home from their work day only to find their roll cart has been pilfered or stolen. Who is responsible? link

    What is the procedure for if a city refuse customer returns home from their work day only to find their roll cart has been pilfered or stolen. Who is responsible?

    Michael Reil asked 12 months ago

    Customers should notify the City at 573.874.CITY (2489) if their cart is missing or stolen. The refuse carts will have barcodes assigned to a specific address. A missing or stolen cart will be brought back to its assigned location if it can be found.

  • Share Happy about the rollcarts coming but we live on a hill (Ridgemont). The city might consider adding in a place where we should put our carts, because they'll roll down the street. Right now the street is torn up from replacing the water lines, so it would be an ideal time to look into that. on Facebook Share Happy about the rollcarts coming but we live on a hill (Ridgemont). The city might consider adding in a place where we should put our carts, because they'll roll down the street. Right now the street is torn up from replacing the water lines, so it would be an ideal time to look into that. on Twitter Share Happy about the rollcarts coming but we live on a hill (Ridgemont). The city might consider adding in a place where we should put our carts, because they'll roll down the street. Right now the street is torn up from replacing the water lines, so it would be an ideal time to look into that. on Linkedin Email Happy about the rollcarts coming but we live on a hill (Ridgemont). The city might consider adding in a place where we should put our carts, because they'll roll down the street. Right now the street is torn up from replacing the water lines, so it would be an ideal time to look into that. link

    Happy about the rollcarts coming but we live on a hill (Ridgemont). The city might consider adding in a place where we should put our carts, because they'll roll down the street. Right now the street is torn up from replacing the water lines, so it would be an ideal time to look into that.

    bossallerj asked 12 months ago

    Thank you for your suggestion. 

  • Share Why aren’t recycling roll carts included in this discussion? on Facebook Share Why aren’t recycling roll carts included in this discussion? on Twitter Share Why aren’t recycling roll carts included in this discussion? on Linkedin Email Why aren’t recycling roll carts included in this discussion? link

    Why aren’t recycling roll carts included in this discussion?

    Drprs asked 12 months ago

    Our consultant's report on recycling was presented to the City Council at the Dec. 4 meeting. A work session is being scheduled to discuss options put forward in the report. 

  • Share 1) I live at 2201 McIntosh Dr in Somerset Village. Has our HOA been advised of the new ordinance? 2) What about recycling? on Facebook Share 1) I live at 2201 McIntosh Dr in Somerset Village. Has our HOA been advised of the new ordinance? 2) What about recycling? on Twitter Share 1) I live at 2201 McIntosh Dr in Somerset Village. Has our HOA been advised of the new ordinance? 2) What about recycling? on Linkedin Email 1) I live at 2201 McIntosh Dr in Somerset Village. Has our HOA been advised of the new ordinance? 2) What about recycling? link

    1) I live at 2201 McIntosh Dr in Somerset Village. Has our HOA been advised of the new ordinance? 2) What about recycling?

    bhogue asked 12 months ago

    1) We have passed along all information about roll carts to the neighborhood associations and will continue to do so if there are any changes.

    2) We presented a report from our consultant to the City Council at the Dec. 4 meeting. A work session is being scheduled to discuss the options put forward in the report.